As an employer in Hong Kong, you invest in health and wellness benefits to attract and retain talent. But traditional health plans—rigid insurance packages and limited wellness programs—are wasting thousands per employee annually through inefficiencies, administrative costs, and low engagement. Your employees are frustrated, missing out on benefits that don’t fit their needs. We analyzed the issues in detail:

Your Financial Losses

Issue Description
Overpriced, Misaligned Plans You spend 15,000–25,000 per employee annually, with 30% (4,500–7,500) wasted on unused coverage (e.g., hospital benefits irrelevant to younger workers).
Administrative Overload Claims, reimbursements, and vendor management cost 5,000–10,000 per employee (5–10% of HR budget, based on 100 employees).
Low Engagement, High Waste 40–50% of employees underutilize benefits, leaving 6,000–10,000 unclaimed per employee.

Total Annual Loss Per Employee: 15,500–27,500 (USD 1,990–3,530)

Your Employees’ Struggles

Issue Description
Inflexible Benefits 60–70% of plans focus on hospitalization; only 20% of employees are satisfied with flexibility.
Out-of-Pocket Costs Employees spend 3,000–5,000 on uncovered wellness (e.g., gym, therapy).
Unused Benefits 30–40% of budgets (2,000–4,000) are forfeited due to restrictions or expiration.

Financial Impact Per Employee: 5,000–9,000 (USD 640–1,150) lost annually

Business Impact: Dissatisfied employees are 65% more likely to leave, costing you 50,000–100,000 (USD 6,400–12,800) per turnover in recruitment and training.

Why This Hurts Your Business

Your current benefits system is a financial drain. Per employee, you’re losing thousands on plans that don’t deliver, while your employees lack the flexibility to meet their wellness needs. In Hong Kong’s competitive talent market (with our expansion planned across APAC and SE Asia), this fuels turnover and lowers engagement. A 2023 survey found 65% of employees would switch jobs for better wellness benefits, driving up your costs.

For Wallet Users

Hong Kong’s Healthcare Costs Are Out of Control. You Deserve Relief.

The Problem You Face

In Hong Kong, healthcare costs are soaring, and you’re feeling the pinch. In 2022/23, the average health expenditure per person reached HK$38,670, a 14.5% jump from the previous year. Whether it’s a hospital visit or routine check-up, unexpected bills and long public hospital queues push you toward pricey private care. The financial burden is real, and it’s making it harder to stay healthy without breaking the bank.

Why It’s So Tough in Hong Kong